How often should I have my roof inspected?

A: It's recommended to have your roof inspected at least once a year to identify any potential issues before they escalate. Additionally, consider scheduling inspections after severe weather events to assess possible damage. Regular maintenance can extend the lifespan of your roof and prevent costly repairs in the long run.

What are the signs that my roof needs repair or replacement?

A: Look for signs such as missing or damaged shingles, water stains on ceilings or walls, and visible sagging. If you notice increased energy bills or find granules from shingles in your gutters, it may indicate roof deterioration. Consulting a professional if you observe these issues can help address potential repairs or the need for a roof replacement.

How long does a typical roof installation or replacement take? 

A: The duration of a roof installation or replacement depends on factors like the size of the roof, weather conditions, and the roofing material used. Generally, a straightforward residential roof replacement may take anywhere from a few days to a couple of weeks. If you are hiring DGC, we will provide a more accurate estimate based on your specific circumstances.

What steps are involved in the roofing replacement process?

A: The roofing replacement process typically begins with an initial inspection to assess the condition of the existing roof. Once a detailed estimate is provided and agreed upon, the old roofing materials are removed, followed by any necessary repairs to the underlying structure. The final stages involve the installation of new roofing materials, thorough inspection, and ensuring the site is clean and free of debris.

What safety measures do you have in place for my property during the replacement?

A: Safety is paramount during roof replacements, and we implement comprehensive measures to protect your property. Our team uses safety equipment to prevent damage to landscaping and ensures proper disposal of debris to keep the site clean. Additionally, we take precautions to avoid any accidental damage to windows, siding, or other structures, prioritizing the safety of both your property and our workers.

Can you help with insurance claims for roof damage?

A: Certainly, we can assist you with the insurance claims process for roof damage. Our team is experienced in working with insurance companies, providing documentation, and facilitating a smooth claims procedure to ensure you receive the coverage you deserve. Feel free to reach out, and we'll guide you through the necessary steps to streamline the insurance claim for your roof damage.

Can you assist with obtaining necessary permits for the roof replacement?

A: Certainly, we can assist in obtaining the necessary permits for your roof replacement. Our team is familiar with local regulations and will handle the permitting process to ensure compliance with all requirements. You can rely on us to streamline the administrative aspects, giving you the time to enjoy a smooth and successful roof replacement project.

What is the expected lifespan of the roofing materials you recommend?

A: The lifespan of roofing materials varies depending on the type chosen. Generally, asphalt shingles, a common choice, last around 30 years, while metal roofs can endure for 40 to 70 years. Our preferred roofing products manufacturer, Malarkey, provides upgraded shingles to increase lifespan up to 40 and 50 years. Factors like proper installation, maintenance, and local weather conditions also influence the longevity of the roofing materials.

Are there any potential additional costs that may arise during the project?

A: While our initial estimate covers standard costs, potential additional expenses may arise due to unforeseen structural issues, additional repairs, or changes in project scope. We communicate transparently throughout the project, keeping you informed of any adjustments to the price. Our goal is to minimize surprises and work collaboratively to address any unforeseen challenges that may impact costs.

Do I need to be present during the roofing project?

A: While your presence during the roofing project is not mandatory, it can be beneficial for addressing any immediate questions or concerns. We strive to maintain open communication, providing regular updates on the project's progress. If you cannot be present, we'll coordinate effectively and ensure that the work is carried out professionally, with your preferences and specifications in mind.

What steps do you take to ensure the roof replacement complies with local building codes?

A: Ensuring compliance with local building codes is a priority in our roof replacement process. We regularly train, practice and understand the specific regulations governing roofing projects in our area. Our experienced team meticulously follows these codes during planning, execution, and inspection stages, ensuring that your roof replacement meets all necessary standards for safety and structural integrity.

Are you licensed and insured?

A: We are proud to confirm that we are fully licensed and insured. Our commitment to transparency means that certificates validating our insurance and licensing are available upon request. Your peace of mind is our priority, and we are dedicated to upholding the highest standards of professionalism and compliance in our services.

Do you offer any warranties on both materials and workmanship?

A: Yes, we provide comprehensive warranties covering both materials and workmanship for our services. These warranties ensure the quality and durability of the materials used, as well as the craftsmanship involved in the installation or work performed. For specific details regarding our warranty terms, feel free to inquire, and we'll be happy to provide you with the necessary information.

What sets your roofing company apart from others in the area?

A: Our roofing company stands out through a combination of expertise, customer-centric service, and a commitment to quality. Our experienced team brings a wealth of knowledge to every project, ensuring top-notch workmanship. We prioritize customer satisfaction, transparent communication, and adhere to the highest industry standards, distinguishing us as a reliable choice in the roofing industry.

Can you provide references from past clients who have had roof replacements or repairs done by your company?

A: Certainly, we can provide references from clients who have experienced roof replacements or repairs with our company. These references will offer insights into the quality of our work, professionalism, and overall customer satisfaction. Feel free to request references, and we'll be happy to share testimonials that showcase our commitment to excellence in roofing services.